Emergency

Veterinary Emergency and Critical Care Facility in Greater Wellington

Your regular vet may refer your pet to WAHVC for after-hours treatment and monitoring in case your pet is critical or requires post-operative care. After hours, WAHVC provides a free telephone advice service should you have an emergency or if you are unsure whether your pet requires urgent attention. 
Our experienced team of vets and nurses are here to help. Do not hesitate to get help in case of any of the following potentially life-threatening emergencies:
  • Breathing difficulties
  • Bloated tummy with or without retching
  • Unsuccessful attempts to pass urine or faeces
  • Bleeding which won't stop
  • Seizures
  • Severe pain
If you know your pet requires urgent attention, don't hesitate. Start making your way to us, but if possible, have someone phone ahead to advise us of your estimated arrival time - It is always helpful if you inform us beforehand.

Treatment Plans and Costs

 We will advise you of the consultation costs when you call. Full payment is required to be made at the time of consultation. As part of the consultation process, a treatment plan will be formulated along with an estimate of costs. Should your pet need to be admitted into the hospital, a 50% deposit of the proposed costs is required on admission. The balance must be paid at the time of discharge. If there are necessary changes to treatment plans, then you will be called and any additional costs will be discussed in full with you before we proceed. 
Please discuss any concerns you may have regarding costs and payment policies with our staff.

We accept all major credit cards and Q card.

Consultation charges: 
Daytime $70 
Evening $97
Overnight $160 
Public Holiday $160

What to Expect

On arrival at the clinic, one of our experienced nurses will record your details and assess your pet. Our clinic operates on a triage basis which means that you may not be seen in the order that you arrive. Emergency work can be unpredictable and life-threatening emergencies are our first priority. However, we will always do our best to minimise your waiting time. If the nurse sees that your pet requires urgent attention they may take your pet into the hospital area for immediate assessment. We understand that this can be a stressful time for you, and the duty vet will be able to give you an update very shortly. 
Following your visit, all records, laboratory results and radiographs will be electronically sent back to your regular vet clinic. 
Cat and a dog sitting together

Things to Remember

  • Bring any current medication being administered to your pet with you to show the vet
  • Take care when handling sick or injured pets – pets in pain may bite
  • Always transport your pets safely - cats secure in a carrier and dogs on a lead
  • On arrival, please let our staff know if you need help getting your pet out of the car
Patient care takes priority over emails so always phone if your enquiry is of an urgent nature. We are available on 04 473 7545.
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